Having trouble with downloads or questions about the products? Please check your spam folder if you don’t get the order confirmation (it’s best to do a search in all folders). The downloads should be available directly after payment. If you register an account at checkout you should always have access to the plans and updated versions if published. Please note that It’s not possible to use password recovery if you didn’t create an account at checkout.
E-mail: dieter.arno.schneider@gmail.com
I usually reply within a few hours, but on the weekends and holidays, it might take a bit longer.